Privacy Policy
Last updated:
This Privacy Policy explains how ThinkSprout Institute Ltd ("we", "us") processes personal information when you use thinksprout.website, our programs, and related services.
1. Data we collect
- Contact data such as name, email, role, and company.
- Usage data like pages visited, session duration, device and browser.
- Program data you submit during workshops and cohorts (assignments, feedback, forms).
- Payment data processed via our PCI‑compliant provider (we don’t store full card numbers).
2. How we use data
- Provide and improve our services and curriculum.
- Respond to enquiries and deliver requested materials.
- Measure program outcomes and maintain platform security.
- Send product updates and learning tips (you can unsubscribe anytime).
3. Legal bases
We process data where necessary for contract performance, legitimate interests (e.g., service improvement, security), legal obligations, or with your consent.
4. Sharing
We share data with vetted processors (hosting, analytics, email delivery, payments) under GDPR‑compliant agreements. We do not sell personal data.
5. International transfers
Where data is transferred outside the UK/EEA, we use safeguards such as Standard Contractual Clauses and DPA addenda.
6. Retention
We keep data only as long as needed for the purposes above, and then delete or anonymise it in accordance with our retention schedule.
7. Your rights
- Access, rectify, or erase your data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the ICO (UK regulator).
8. Cookies & analytics
We use minimal cookies for session management and aggregated analytics. You can control cookies in your browser settings.
9. Security
We apply technical and organisational measures including encryption in transit, access controls, and regular backups.
10. Contact
ThinkSprout Institute Ltd, 14 Wren Lane, Clerkenwell, London EC1R 0ST, United Kingdom
Phone: +44 20 4587 1264 · Email: info@thinksprout.website
For faster handling, mention “Privacy Request” in the subject.